Challenge
Our client has developed a cutting-edge natural language processing framework.
This powerful tool has the ability to automatically extract and organize data
from insurance documents, providing their clients in the commercial insurance
industry with crucial, real-time business information.
By streamlining day-to-day operations related to document processing, our
client is paving the way for data-driven teams to make informed business
decisions with ease. We understand that documents remain the backbone of
knowledge management and decision-making, and our client's solution ensures
that this process is easier than ever before.
With the ability to handle a variety of document types, including contracts,
manuals, invoices, requests, quotes, briefs, and reports, our client's
framework enables teams to effectively track progress on all received
documents. This solution eliminates the overwhelming nature of manual
processes, freeing up valuable time for more important business tasks.
Our client's solution is a game-changer for the commercial insurance industry,
providing efficiency, accuracy, and increased productivity. They are committed
to helping businesses reduce hours spent on manual work and take their
operations to the next level.
Solution
Yeleta Tech has revolutionized the way our client tracks and prioritizes their
document processes. Our Microsoft 365 experts created two SharePoint libraries,
Client project and Document Center, with dedicated Power Automate flows to
seamlessly push documents received from Shared Mailboxes and Client New Work
straight to the Document Centre. Our Power Automate consulting and
implementation ensured no process would fall through the cracks, keeping
everything organized and up to date.
Not stopping there, we also performed
thorough load testing on the client's frequently used flows, analyzing speed,
stability, and resource usage. Our QA team provided a concrete plan and custom
scripts for easy performance testing execution during sprint releases. Thanks
to Yeleta Teams, our client can now automate their document workflow with ease.
Results
Revamped Efficiency:
Our client experienced a major shift in their work processes, resulting in a
remarkable increase in efficiency. By freeing their staff from manual work, our
solution empowered them to focus on high-impact tasks, driving teams,
departments, and organizations forward.
Reduced Busywork:
The solution tackled the issue of pending tasks processing and escalation to
stakeholders, eliminating busywork altogether. Our automation of metadata
updates and notifications allowed teams to work uninterrupted, without constant
email interruptions.
Recovered Time:
The potential of the solution was realized by our client, who witnessed a
remarkable reduction in wasted time and eliminated human errors. With more time
on their hands, they can focus on interesting and valuable assignments, making
work more fulfilling and enjoyable.
Simplified Processes:
Our new solution provides an intuitive and automated workflow, streamlining
data collection, approvals, and update requests, and eliminating manual,
repetitive tasks. It has opened up swathes of time for creative work and added
value to the organization.
