Challenge
The primary obstacle that our esteemed
customer faced was ineffective internal collaboration within their
organization. This challenge mainly resulted from the absence of a central
project and task management system along with the inadequate transparency of
business operations. The employees also lacked online access to the company's
content management system and knowledge base, which further impeded their
performance by requiring them to dedicate extensive time to repetitive tasks.
In light of these challenges, our client required a robust and dependable
solution that would enable them to establish efficient employee communication
and collaboration across the entire organization. Additionally, it was
imperative that the solution adhered to the highest standards of
enterprise-level security and regulatory compliance.
Solution
Yeleta's team of SharePoint experts
conducted a thorough analysis of the Customer's business needs and subsequently
suggested the creation of an enterprise business portal in SharePoint Online.
Our team of specialists transformed the solution requirements to deliver an
enterprise portal which caters to all the needs of our customer. The portal
supports functionality like enterprise search, content management and automatic
metadata extraction for image files. In order to enhance internal collaboration
and communication, Microsoft Teams and Microsoft Planner were integrated with
the portal, leveraging the capabilities of the Office 365 suite.
Our SharePoint professionals have
ensured that the portal is compliant with data security and regulatory
requirements by providing permission-based user access to the enterprise
portal's content.
All users are classified into three
groups: Viewers, Contributors, and Supervisors, each with different levels of
access.
The enterprise portal is divided into
four key sections: Home Page, Teams, Knowledge Base, and Contacts.
- The Home Pageprovides
information about corporate events, news & announcements, action
buttons for employee recognition or supply ordering
- compliance tile for
navigation to the Compliance storage containing training and disaster
recovery documents.
- The Teams section provides
separate pages for different departments in the firm, each tailored to the
needs of the corresponding department.
- The Knowledge Base section serves
as the firm's repository for storing and sharing its collective knowledge,
- The Contacts section displays
all the firm's employees with their personal and contact information,
enabling direct communication with them.
Our team has designed this enterprise portal to provide a seamless and efficient experience to our customer, thereby improving their internal communication, collaboration, and overall employee performance. At Yeleta, we take pride in delivering solutions that are both professional and innovative, with a focus on enhancing our customer's business operations.
Results
Our esteemed Customer has rightfully
invested in a comprehensive digital platform, providing enhanced team
collaboration, seamless project and task management, and effortless internal
communication. This enterprise portal boasts advanced document search options,
ensuring easy access to essential files, propelling employee productivity. Our
Customer's employees remain well-informed, able to track company-related news
and events, significantly boosting employee engagement. Additionally, our
centralized storage policies guarantee strict access restrictions on sensitive
documents, enabling the Customer's firm to maintain compliance with internal
regulatory requirements.
